# original newcomer# UK Chemistdirect buys Aptamil Aptamil milk powder direct mail + claim

Procrastination needs to be cured, this article must be written!

I have been exposed to overseas shopping for a long time. My first order was an Asus Republic of Gamers from Meiya. It cost 1,299 dollars. Why did you dare to buy it? Because the exchange rate was low at the time. The key is to have a hard time. Ph.D. students can bring back human flesh (←The students probably look like this). Later, I got out of hand and started to use transshipment, American Tao, Australian Tao, Ritao, and Hong Kong, and chopped off many hands. . . In July this year, I became a baby daddy! Naturally, I started searching for maternal and infant products from early on. But a problem arises, milk powder is too difficult to buy.

I have always bought health care products from chemist warehouse, which can be directly mailed or transshipped. The merchant is reliable, the website is friendly, the interface is clear, and the products are complete. Thinking of buying milk powder, this is the place to go. But when I really wanted to buy it, I was confused. Basically, Aptamil only has products in the 1st segment, while the 2nd segment and beyond are out of stock for a long time. Unreasonable! I sent an email to customer service. The general idea is that this stuff is always out of stock. Your page shows that you can only buy it from local stores, but I am in China. It is too far away and I can’t go there. I want to buy some goods and sell them online. ? The reply was very concise. Our store has no purchase plan for these milk powders, so we can only buy them in physical stores. Later, I also read websites such as cincottachemist and concluded that it is very difficult to buy milk powder in Australia. (Of course, you can buy it on the Chinese websites of various Australian pharmacy websites, but they are not sold on local websites. I can’t believe it.)

Then there is Meiya, and Amazon’s overseas purchases are very good. It was convenient, but my wife said that there were many children who drank Aitamil, so she decided to buy Aitamil. Well, I don't believe I can't find it. It’s not convenient to buy the German version, so I gave up. Finally, I found out that you can buy the British version of Aptamil through Chemistdirect. The key is that it’s not out of stock! Of course, it is also the cheapest channel I have seen.

I won’t go into details about website registration, finding products, and placing orders. It’s very simple, and many masters have written strategies. The only pitfall to be aware of is that although there is a special phone number to fill in during the order process, the recipient's phone number will not be indicated on the package! ! ! Therefore, it is best to add the phone number at the end of the address bar. It can usually be delivered without a phone number (I have experienced this, see below), but the risk is always higher.

Direct mail is risky, but it is not impossible

Before placing the order, I already knew that the direct mail packaging is very watery and there is a high chance of the can exploding. , but if it is damaged, you can contact the merchant to make a claim. So it’s better to boldly use direct mail. Sure enough, it was a tortuous order. See picture below for details.

The direct mail seems to be handled by a Belgian company, so I went back to Belgium for a look. However, you can check the EMS tracking number and it will be delivered by EMS. The email notification was sent the next day after the order was placed, which was quite fast. Then, it stopped abruptly. I won’t go into details about the communication process with EMS. It works through 11183 and online customer service, but the efficiency of EMS is indeed low, and you have to fight them to be effective. The reply was that the package was damaged when it arrived in Chongqing and contained white powder, so it was not dared to be delivered. It was finally delivered around October 17th. I'm mentally prepared. See below.

The whole army was wiped out! In the first picture, the pink slip is the package damage certificate issued by EMS. In fact, EMS is quite reliable, and the International Mail Center even called us to inquire about the package processing status.

Contact customer service via email immediately. I guess when I bought it, before I received it, EMS called me to tell me that the package was damaged. I received it today and it was all broken. I don’t want the package, I want the powder and send another order! Took 20 photos. Since I registered it with Gmail, it was really difficult to send emails through Gmail and I couldn’t send them out. After trying it all afternoon, I finally succeeded. But only one picture is sent out, which is the first one. You can't see the extent of damage at all. Hey, let’s wait for the reply first. It turns out that the customer service is different from what was rumored, so I want to be honest! When I got home from get off work in the evening, I received a reply email saying that they would check the courier and agree to resend it. Received delivery reminder 2 hours later. Really good!

If a can explodes, it is recommended that you clearly state the damage to the package and the claim in the email, so that customer service can handle it at once without sending a second email.

This order has changed. Instead of going to Belgium, the British flew directly to Guangzhou.

It is also very fast. The level of packaging has been significantly improved.

Company address. If you don’t write down the phone number, it will be left at the front desk. If the private address does not include a phone number, you can contact the EMS remark number after the express arrives at the delivery station. There is always a way around it.

Since it is risky, you can also try transshipment

This time I bought it for a friend and I will not comment on the transshipment company. . This is how I write a phone number in the address bar. Transshipment can be received.

The transshipment warehouse is in London, and the courier is dxdelivery. The order date is November 2nd. Shipping was very fast, arrived the next day.

As for the shipping cost, transshipment is not much different from direct mail without coupons. Since the customer service is very good at handling the situation of exploding cans, I prefer to use direct mail. In addition, the direct mail carrier is EMS, and there will be no fraud in logistics. It only takes one day to transfer to London, which also shows that the goods are indeed sold in the UK and there is no discrimination. (Thinking too much)

The transfer is still on the way, so I can’t show it~~

This article is for parents who need to buy milk powder overseas. Just a reference. There may be people who question why Mao goes to such trouble to buy it abroad. Because I want to reduce the risks that children should not face within the scope of my ability. Okay, but the key point is still, poor. . . , and like to toss and toss

Speaking of tossing and tossing, I suddenly remembered that I have worked overtime for 5 days this week, and I also had a day of meetings today on Sunday, and may continue next week. Tomorrow I need to write minutes, send notifications, collect forms, and find someone**. Shouldn't I go to bed? I won’t check for typos, I have to take a shower, sorry.

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